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Terms and Conditions
Your interest in our services is truly appreciated. To ensure the highest level of service, please leave a detailed message or text, and I will return your call at my earliest convenience.
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For email inquiries, you can expect a response within 48 hours. Rest assured, your message is important to us, and we strive to address your needs promptly and efficiently.
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Thank you for considering Moments and Memories for your event decor and design needs. We look forward to the opportunity to work with you and create unforgettable moments together.
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Warm regards, Michelle P.
Moments and Memories
Disclaimer
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At Moments and Memories, we specialize in indoor event setups. Our decision to refrain from outdoor events stems from our commitment to ensuring impeccable execution and minimizing the impact of unpredictable weather conditions on the success of your special occasion.
Moments and Memories: Event Decor & Design
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1. Service Description:
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Moments and Memories specializes in event decor and design services, exclusively indoors, without offering event planning or outdoor decoration coordination aside from small prom send offs.
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2. Pricing Policy:
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Prices are subject to change without prior notice.
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Applicable sales tax, delivery fees, and any other relevant charges will be included in the final price.
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All payments are non-refundable.
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3. Payment Terms:
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A deposit is required to secure our services.
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The balance must be paid in full at least two weeks prior to the event date.
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4. Cancellation and Rescheduling:​
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Rescheduling is allowed, provided it is done within a reasonable timeframe and subject to availability.
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5. Quality Assurance:
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Moments and Memories is committed to delivering high-quality decor and design services that exceed client expectations.
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We strive for excellence in every aspect of our work, from conceptualization to execution.
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6. Feedback and Reviews:
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Client satisfaction is our top priority. We value feedback and continuously seek ways to improve our services.
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We encourage clients to share their feedback and experiences with us.
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Positive reviews and testimonials help us to continuously improve our services and strengthen our reputation in the industry.
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These guidelines serve as a framework for conducting business at Moments and Memories. We are dedicated to upholding these principles and delivering exceptional experiences to our clients.